Kavanu is cloud-based (SaaS) business management software, designated for small
to regular-sized business.
with the target audience of Barber Shops & Hair Salons.
• Shortening the users learning curve
• Allowing full customization for all user types
• Creating unified visual language between all platforms
•Decrease the implementationtime (Before 45-70Min)
•Improving how data contentis embedded
The barbershop owner,
usually technophobe.
interested mostly in statistics and managing his calendar
Nissim’s assistant and a Protégé. Responsible for everything from customer care to software settings,
when she doesn’t get stuck by lack of
customization
The QA guy that got sucked into costumer and software implementation support, all he wants is to advance in his real role as a QA Engineer
First, we were sketching on paper (a lot) and then we did User testing on our sketches to know which ones to Wireframe
We discovered that usually when editing an appointment what gets changed the most are the time and date.
We added a quick stats view
button on all platforms, for a
monthly or daily stats update to keep up on your financial goals from all around the world
We moved the Services category from inside the Settings into his own,
with new customization options for each service to help the saloon decide
their style of work, with the option to price the same service by the level of the stylist
We helped to shorten the implementation time by creating a 3 step wizard guide to help the user understand how the system works on both the calendar management and the new services system, which changed the time needed from up to 70 min into 20 min average on our user testing.
Our mission was to make our users happier by simplifying their daily working system, and we did it by research to understand the true things they need,we started by helping our client by decreasing the implementation time by more than half and let Ben do his work using a wizard instead of guidance over the phone,
we continued by helping our advance users do as they pleased by letting them customize the way they work by their own needs which saved them a lot of time on browsing different services they didn’t need,
we help the saloon owner know his expectation of income by adding a statistics button to every platform.
and we summed it all up in by using one unified visual language for less friction when on the go (mobile) at home (tablet) or at work (desktop).